LAST UPDATED · OCTOBER 7, 2026

Purchase, shipping
& returns.

Clear terms for your Dripply order. Questions or return requests: info@dripplynyc.com. Include your order number.

Payment & order confirmation

Prices and payments are in US dollars. Stripe securely processes card payments. An order is paid only after payment is confirmed; opening checkout or adding a piece to your bag is not a completed purchase. Your confirmation email acknowledges the purchase, not shipment.

Preparation & delivery

Orders ship from New York via USPS to the contiguous 48 US states and Washington, DC. We do not currently ship to Alaska, Hawaii, US territories, military addresses or international destinations. We aim to prepare orders in less than 24 hours, with a maximum preparation time of 48 hours after payment confirmation. Preparation time is separate from USPS transit time; delivery dates are estimates, not guarantees.

Standard shipping is $6.95 per order, not per item. This is Dripply's flat shipping charge, not a live USPS postage quote. Enter your delivery address in your bag. Shipping and any applicable taxes are displayed before you pay in Stripe.

Wilson handles preparation and shipment manually. Tracking is provided once the package is dispatched. Please provide an accurate delivery address and contact us promptly about delivery problems. To change your shipping address before payment, return to your bag; the billing address entered in Stripe does not replace your shipping address.

7-day return requests

Request a return within 7 calendar days of delivery by emailing us with your order number.
The item must be unused, unworn and in its original condition, with its tags and original packaging.
Contact us before sending the item back so we can provide return instructions.
For sizing or a change of mind, the customer pays return shipping. Dripply covers return shipping when we send an incorrect or defective item.
Opened perfumes and items clearly identified as final sale before purchase are excluded from change-of-mind returns. This does not exclude remedies for an incorrect or defective item.

Refunds & exchanges

After receiving and inspecting an eligible return, we issue the refund to the original payment method. Your bank or payment provider determines when the credit appears. Exchanges depend on available inventory; contact us before returning an item. These terms do not limit rights or remedies required by applicable law.

Product details & support

Review the photos, size, description and stated condition before buying. Ask us about any uncertainty before payment. Report an incorrect or defective item promptly with your order number and photos so we can help.